Terms and Conditions

Vaccinations

All cats boarded must have a current vaccination certificate against Feline Infectious Enteritis and Cat Flu. Certificates must be produced upon arrival. Annual boosters should be given not less than 10 days prior to boarding.

Fleas and worming

Details of treatment and type will be requested upon arrival.

General Health

Cats will be checked upon arrival and any cat suspected of suffering from an infectious disease will not be boarded.

If your cat has a health condition, please contact us prior to arrival to discuss the vets diagnosis and treatment to be administered during their stay.

Un-neutered male cats over seven months of age cannot be accepted as they present a potential health risk to other cats.

Boarding fees

Fees are charged inclusive of the day of arrival and the day of departure.

Early Collection

Fees are chargeable for the full period booked as the chalet could have been booked to another cat.

Cancellation

If a confirmed booking is cancelled with less than 48 hours notice during peak periods, the total amount payable will be charged.

Payment

Payment is by cash or cheque with a bank guarantee card.

Contact details

Please contact us at

Haven Farm Cattery
Rushford Road
Coney Weston
Bury St Edmunds
Suffolk
IP31 1BL

Tel : 01359 221207

Email : contact@havenfarmcattery.co.uk

We welcome any comments or suggestions you have.

Veterinary Details

We are registered with :

The Old Golf House Veterinary Practice Ltd
Brandon Road
Thetford

Fees

Our Fees are as follows :

  • Single cat - £8.65 per day
  • Two cats sharing - £13.85 per day

More than two? Please contact us for prices.

A full days boarding is charged for both arrival and departure day

Extras

We can provide information to your mobile on your cats status if required

  • Text message - 50p per message
  • Photo message - £2.00 per message

Collection and delivery service

We offer a fully insured collection and delivery service

  • 10 mile radius - £5.00
  • 15 mile radius - £7.50
  • 20 mile radius - £10.00